Microsoft Corp announced on Monday (June 5) that it had restored its online services following a more than two-hour disruption that impacted thousands of users of its 365 software suite, including Teams and Outlook.
There were reports that at its peak, nearly 18,000 users were unable to access Microsoft’s productivity software, such as Word and Excel. By 12:57 p.m. ET, that number had decreased to 906 users.
A Microsoft spokesperson said –
“We have resolved an issue preventing users from accessing some of our services.”
Microsoft announced earlier that it was investigating a problem with web-based Outlook access, and later added that Microsoft Teams, SharePoint Online, and OneDrive for business were also unavailable.
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Microsoft stated that a “configuration change” resulted in the “unavailability of some Microsoft 365 services.” The company stated that it was working as rapidly as possible to restore service.
The outage lasted several hours, and Microsoft has not yet disclosed the specific configuration change that triggered the issue. However, the company has stated that it is implementing measures to prevent future outages of this nature.
The technology company stated that it had turned back a system update to resolve the outage, but provided no additional information. Several Twitter users lamented the outage and detailed the difficulties they encountered as a result. At least three disruptions have affected Microsoft’s services since the beginning of the year.
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