Dragon Ball Z: Problems have arisen this week for those who purchased Dragon Ball Z: Kakarot on PlayStation 4 and attempted to update it to the PlayStation 5 version.
Upgrades for Dragon Ball Z: Kakarot on Xbox One was plagued by technical difficulties, frustrating players during a usually straightforward process.
On January 13, Dragon Ball Z: Kakarot launched for the PlayStation 5 and Xbox Series X|S, bringing enhanced visuals and the ability to play at a smooth 60 frames per second. Newer gaming systems also reduce waiting time as players advance through Goku’s epic adventure.
Players who own the game on PlayStation 4 or Xbox One can update it for free. The free upgrade path, however, is currently plagued by technical issues frustrating many users.
Dragon Ball Z: Kakarot’s next-gen upgrade on Xbox Series X|S was quickly delayed, and the upgrade path from PS4 to PS5 is also experiencing significant issues.
A PlayStation Support ticket image posted by Reddit user u/Moser319 confirms that PlayStation is investigating reported issues with the free Dragon Ball Z: Kakarot PS5 upgrade.
Concerned users have contacted PlayStation, and the company’s support team insists that the problem has been fixed after taking all necessary measures.
Since many more reports have been made, PlayStation Support is taking a closer look at them, which suggests the problem may be more widespread than initially thought. Bandai Namco has not provided a statement regarding the issues with the Dragon Ball Z: Kakarot PS5 expansion.
After investigating, Bandai Namco has just confirmed that they found an issue that prevents Xbox Series X|S users from upgrading and playing Dragon Ball Z: Kakarot. So, the Xbox One’s free updates and Season Pass 2’s extra content have been put on hold for the time being.
Some PS5 users have reported experiencing problems with the upgrade, claiming they could not play their game from a disc after making the switch.
💥Bardock VS Frieza army💥
Dragon Ball Z TV Special 1
Animax remaster (1440×1080) pic.twitter.com/UXDwxU8yzm
— Piccolo Damayonnaiz (@PiccoDamayonaiz) January 9, 2023
However, some players have reported no problems after installing the update and playing the latest Dragon Ball Z: Kakarot content on their PS4 copy.
Since PlayStation’s support team is handling the Dragon Ball Z: Kakarot PS5 upgrade issue, Bandai Namco must do so in an official capacity.
Due to these technical difficulties, many PS4 and Xbox One players have been prevented from upgrading to the new PS5 and Xbox Series X|S and playing the game.
💥Son Goku VS Cell (Final scene)💥
Dragon Ball Z EP 179 (Broadcast audio) pic.twitter.com/DrcfUFRjId
— Piccolo Damayonnaiz (@PiccoDamayonaiz) January 15, 2023
Developers must inform the community when confronted with technical problems of this magnitude. The latest addition to Dragon Ball Z: Kakarot is Bardock, Goku’s father.
Players can relive Bardock’s struggle against Frieza’s army with the addition of the Bardock – Alone Against Fate downloadable content, available only with Season Pass 2.
There are significant performance issues with the Bardock DLC, which Bandai Namco will hopefully fix soon. As of this writing, Dragon Ball Z: Kakarot can be purchased for the Nintendo Switch, PC, PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X|S.
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